Who we are

Our website address is: https://aynatech.com. Ayna is a mobile trip planning application available on Android and iOS. We help travelers discover activities, manage bookings, access tickets offline, earn rewards, and enjoy personalized trip planning with Ayna Ana.

Information we collect

When using Ayna, we may collect the following information to provide our services:

• Account details such as name, email, and phone number when you register.
• Booking information including selected activities, dates, and modifications.
• Payment information, which is securely processed by third-party gateways (we do not store full card details).
• Location data, if you allow access, to provide nearby travel options and personalized planning.
• Wishlist preferences and reward points activity.
• Device and usage information to improve app performance and security.

Location Data

Ayna may request access to your device’s location to show nearby activities, enhance trip planning, and provide navigation features. Location data is only used while the app is active and is not shared with third parties except as required to deliver requested travel services.

Payments & Rewards

All payments made through Ayna are processed securely via trusted third-party providers. We do not store your complete payment card details. Ayna Rewards points are linked to your purchases and stored in your account for loyalty benefits.

Who we share your data with

We only share your personal data with trusted partners (such as tour operators, hotels, and payment processors) when necessary to complete your bookings or provide requested services. We do not sell your personal data to advertisers.

How long we retain your data

Your account information, booking history, and reward points are stored as long as your account remains active. You may request account deletion at any time, after which we will erase your data unless retention is required for legal, regulatory, or security reasons.

Your rights over your data

You can request an exported file of the personal data we hold about you, including booking details and rewards. You may also request the deletion of your data, except for information we are required to retain for legal or security obligations.

Data Security

We implement technical and organizational measures to protect your data, including encryption, secure servers, and access restrictions. While we take strong precautions, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection.

Children’s Privacy

Ayna is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will delete it promptly. Parents or guardians who believe their child has provided us with personal data should contact us immediately.

International Data Transfers

Your personal data may be processed and stored on servers located outside your country of residence. By using Ayna, you consent to the transfer of your data internationally, subject to applicable data protection laws and safeguards.

Where your data is sent

Booking requests may be securely transmitted to third-party providers (such as airlines, hotels, or tour operators) to complete your travel arrangements. Payments are sent securely through certified payment gateways. We do not share your data with unauthorized parties.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at: info@aynatech.com.